David J.
Danto
Business travel
thoughts in my own, personal opinion
eMail: ddanto@IMCCA.org Follow Industry News: @NJDavidD
NOT Traveling Blog, 2nd
Week Of August
In 2014 I was voted
by USA Today readers as one of the top ten business travel bloggers in the
USA. Now mind you,
I turned out to be number ten on the list of ten, but I did make it on (with my
thanks to all those who voted.) Now
that we’re all stuck at home and not traveling, I had to think about what to do
with my blogs. I could stop writing them
entirely – waiting till we all get through the current COVID19 pandemic /
crisis. I could wax nostalgic and/or
complain about past trips. Or, I could
focus all of my efforts on my day job – growing the use of collaboration
technologies – especially in light of how many people are now forced to use
those tools for the first time. In
reflecting upon those choices, what I decided to do is compile an ongoing list
of observations during the crisis. Some
of these may amuse, some may inform, some may sadden and others may help. My goal will be for you to have seen
something in a different light than you did before you stopped to read the
blog. I was going to apologize for how
disjointed these thoughts may seem when put together, but then it dawned on me
that feeling disjointed is our new normal – at least for a little while.
The pandemic has given the phrase “the dog days of summer” a whole new
meaning. In our house it means that everyone is typically
on a short fuse, as the intensity of the issues drags-on with little good
news. We’re extremely lucky that we’re
all healthy, have good jobs, can get supplies and have a good home – so I can
just imagine how people who don’t have those cushions are coping with the
stressors. If you work in the travel,
hospitality and/or entertainment industries, and are reading that things may
not come back until 2022-2023, I feel your pain. If you work in an “essential” job and expose
yourself to others much more than you’d like to then that too represents a
different kind of pain. And I’m not even
getting into people that can’t afford their rent or groceries. The sad part about anxiety however, is that
realizing that others are worse-off than you never really provides a sense of
comfort – it’s just adds to the continuing sense of dread.
I my last Not Traveling
blog I listed firms that are not acting in good faith. We’ve got another winner for the list. Southwest
Airlines just told us they’re now ‘too busy’ to bother cleaning armrests and
seatbelts between flights. As a
human being, I just can’t empathize with the kind of vulture that could run an
airline and make such a decision. Would these
people put their spouses and children into a seat that they know hasn’t been
cleaned between flights, or a middle seat between two strangers with no
distance? How evil do they have to be to
want to put you and your family into a situation that they’d never accept for
themselves or their families? You may
have heard that the US Senate is again considering another cash bail-out of
this industry. PLEASE call or write your
senator and tell them NOT to support these evil firms. If they fail – and thusly have to live with
the consequences of their long history of poor, customer unfriendly decisions –
the companies that will eventually come-along and replace them will have a real
lesson to learn from. Personally, I believe
that every airline executive has a special, uncleaned, coach, middle-seat
waiting for them in hell.
I also mentioned the continuing saga of the 737Max a couple
of weeks ago. Well, of course, it
continues. The FAA has “released
a “preliminary summary” of its 18-month review of the Boeing 737 Max program,
and with it, has detailed the remaining steps the company will likely need to take
in order to allow the plane back into the air. Among the changes the agency is
asking for is new software for the plane’s flight control computer and
displays, a revised manual and enhanced training for flight crew, and new
maintenance procedures.” Other
reports I’ve heard today state that the FAA may ask for an additional
computer/processor to be installed as a redundant/back-up system for the jinxed
MCAS system. In any case, either because
of a backlash from their prior rubber-stamping of Boeings work, or because they
are really a necessity for safety, these are FAA suggestions that will take
lots of time and money to implement.
And as long as I’m revisiting past sagas, remember the Bed,
Bath & Beyond story I shared last
week? Well, two days after they
cancelled my order because – as they claimed – they couldn’t get the patio set
they sold me from the manufacturer, I received an email from their promotional
engine that it is “back in stock” (at a higher price of course.)
I’m kind of at a loss for words on this one. Either they are so incompetent and/or
overwhelmed that they have no idea what’s going on at their own firm, or
they’re so evil that they’d really cancel an order because they sold it for
less than they wanted to make. Either
way –again – it’s not a firm I’d count on for anything resembling honesty in the
future. They actually did call me again after a third email to
their CEO – and promised to make it right – and I’ll certainly let everyone
know if the thing ever arrives – but again, whether it’s malice or just plain
incompetence, it’s still something we should all consider as we select vendor
in the future.
As I mentioned before, my wife and I wanted to take a two
night trip down to the Jersey Shore in a couple of weeks. I’m not sure it’s going to happen now. New
Jersey’s COVID19 transmission numbers are sadly ticking-up. You may have seen reports of people (who our
Governor likes to call knuckleheads) renting
a big house on Air BnB and having a party for about
700 people. The pandemic term for
such an occurrence is a “super-spreader event” and it’s frankly
inexcusable. That’s been one of the most
frustrating things about this pandemic.
A few stupid people (Covidiots) are always ruining it for the rest of
us. I hope that in a couple of weeks we
can be on the beach relaxing, but if we can’t, we can always watch the video of when we could during
pre-pandemic last year:
As always, please feel free to write to me with comments or
items I should add to a future Not Traveling blog (or if you just need someone
to write to.) Stay safe, be well, hug
those you’re sheltering with (but no one else) and do your best to stay
positive. We’re going to be in this for
a long while.
This article was written by David Danto and contains solely his own, personal
opinions.
All image and links provided above as reference under prevailing
fair use statutes.